Toolkit
The Urgent Matters Toolkit is a collection of strategies and tools designed to target specific issues facing hospital emergency departments. This toolkit has been developed by hospitals across the country in conjunction with Urgent Matters. Our goal is to continue to grow and expand the toolkit and make these resources available to the public. For more information or to submit at tool please contact us at info@urgentmatters.org
| Title | Year | Summary | Hospital |
|---|---|---|---|
| Timely Provider Shift Report | 2017 |
Timely provider shift feedback results in insights on how to make practice corrections that improve patient safety and experience. Group... |
Edward Elmhurst Health |
| Acute Care at Home (ACH): An ED-based Alternative to Admission | 2017 |
Acute Care at Home (ACH) addresses the problem that 70% of hospital admissions for older adults originate in the ED, despite a growing... |
University of California, San Diego: Department of Emergency Medicine |
| • Workplace Violence Response & Staff Support Model. Prevent, Respond, and Report. | 2017 |
About one year ago a nurse at our hospital was attacked by a patient. This assault resulted in surgery for a fractured mandible. While... |
Stanford Health Care |
| In Search of Excellence-The Patient Experience | 2017 |
To address the mismatch between planned patient volumes and actual volumes several changes were made including adding a midshift nurse,... |
Arizona General Hospital-Glendale |
| Emergency Department Redesign | 2017 |
CHLA’s Emergency Department is a thirty-seven bed department who see about 80,000 visits a year. |
Children's Hospital Los Angeles |
| ED Antimicrobial Stewardship Interventions Reduces Antibiotic Duration and Improves Selection for Discharged Adult and Pediatric Patients with Skin and Soft Tissue Infections | 2017 |
According to the Centers for Disease Control and Prevention, antibiotic-resistant bacteria cause two million illnesses and approximately... |
University of California Davis |
| Hospital Satellite EDs - Quality Access to Care | 2017 |
Problem: access to care due to distance and overcrowding and expense. |
Texas Health Hospital - Carrollton |
| A Data-Driven Intervention to Reduce Intensity and Variation of ED Opioid Prescribing | 2017 |
With the opioid epidemic ongoing, multiple groups have developed recommendations for curtailing opioid prescribing, but little is known... |
University of Massachusetts System (UMass Memorial Health Care) |
| ED Express Care Service | 2017 |
The NYP-Weill Cornell Express Care Service is an innovative ED based telehealth program designed to reduce length of stay (LOS) and... |
NewYork Presbyterian-Weill Cornell Medical Center |
| Scoring System Method to Measure and Improve System Emergency Department Performance | 2017 |
Problem 1: Cedar Hill Facility was identified by leadership as a site that had multiple and complicated issues relating to overall... |
Texas Health Hospital Carrollton/Texas Health Emergency Room |