About Us

Urgent Matters serves as a dissemination vehicle for strategies on emergency department (ED) patient flow and quality. We develop quarterly e-newsletters, educational webinars, a searchable collection of ED improvement tools and strategies, national conferences, and a podcast series for a multi-disciplinary audience of emergency care stakeholders. Urgent Matters serves as a portal for innovative flow strategies, creating a central resource for hospital staff to discover field-tested initiatives that can be tailored to their organization.

Stetoscope on labtopBriefs

Urgent Matters' writing team publishes articles focusing on ED patient flow, quality improvement, health equity, disaster medicine, health policy, and other areas of interest to our over 7,500 subscribers including ED physicians, nurses, other providers, hospital administrators, and individuals working in research and policy. This is in addition to podcasts, modules, and other digital content featuring experts in their fields of medicine, research, and/or policy. Visit the Briefs


Doctor at computer


The Urgent Matters webinar series features didactic presentations and moderated discussion with leaders in the emergency care community. Webinars are attended by between 200-500 site viewers, many of whom have multiple viewers at each site. Urgent Matters offers continuing education credits to webinar participants. All webinars are recorded and archived for download on the Urgent Matters website. Listen to a Webinar


Screenshot of toolkitToolkit

The Urgent Matters Toolkit is a collection of strategies and tools designed to target specific issues facing hospital emergency departments. This toolkit has been developed by hospitals across the country in conjunction with the Urgent Matters national program office at The George Washington University. Our goal is to continue to grow and expand the toolkit and make these resources available to the emergency care community. View the Toolkit