High frequency emergency department patients have complicated mixtures of medical, psychiatric, and social needs. Treating only their presenting acute care need does little to prevent their readmission.
How to handle repeat customers in the emergency department jumped to the healthcare industry’s attention when CMS introduced their plan for readmission penalties.
“Delta Trauma, arrival five minutes,” rang across overhead system, I vividly recalled as a third-year medical student at Johns Hopkins Hospital in the middle of my emergency medicine rotation.
For many years, healthcare remained steadfastly traditional in its limited uses of technology despite the rapid societal changes in technology use everywhere else. More recently though, using more technology in healthcare is in the spotlight and major innovations abound.
Coordinating care for frequent visitors in already crowded Emergency Departments (EDs) is a unique challenge for both clinicians and administrators alike.
The creation of payment penalties relating to 30-day hospital readmission rates has increased interest in identifying opportunities to avoid unnecessary readmissions to acute care hospitals.