Urgent Matters, Blue Jay Consulting, and Schumacher Group would like to congratulate the following team for being chosen as the first winner of the Emergency Care Innovation of the Year Award:
Behavioral Health and Detoxification Meeting Demand for Services
(Submitted by Michael A. Turturro, M.D., FACEP, Chief of Emergency Services at University of Pittsburgh Medical Center (UPMC), Mercy Hospital)
The UPMC team used existing resources and cultivated community partnerships to develop several interventions that were implemented both in the emergency department and in inpatient units, with the goal of improving and streamlining the care and management of behavioral health and detoxification patients. The results include a significant decrease in length of stay for both discharged and admitted mental health and detoxification patients. Dr. Turturro will presented his team’s submission at the ACEP and Urgent Matters: Emergency Care Quality Improvement in the Era of Public Accountability Pre-Conference on Oct. 13, 2013 in Seattle, Washington.
We also want to congratulate the three Recipients of Distinguished Recognition:
- Upstream Crisis Intervention, submitted by Michael Colman, Director of Emergency Medicine Services Operations at Grady Memorial Hospital, leverages community partnerships to develop a model that reduces unnecessary ED visits by providing the patient with an alternate care sites from the traditional EMS to emergency department transport while ensuring a conservative approach to patient safety.
- Medical Management Program, submitted by Maureen Leckie, BSN, RN, Director of Emergency Services at Lakeland Regional Medical Center, provides individualized care plans for frequent visitors presenting to the emergency department with chronic medical conditions.
- eEmergency, submitted by Jay Weems, Executive Director of Avera eCARE™ Services at Avera McKennan Hospital & University Health Center, uses advanced telehealth technologies to speed the initiation of diagnostic evaluation, reduce wait times, coordinate patient transfers, and expedite treatments for the management of critical conditions such as heart attack, stroke, and trauma in rural settings.
Urgent Matters featured the winning innovation and three Recipients of Distinguished Recognition on our webinar series. All submitted tools that met entry criteria will be posted to the Urgent Matters online searchable toolkit, a collection of strategies and tools developed by hospitals across the country to target specific issues facing hospital emergency departments.