Program Staff

Jesse Pines, MD, MBA, MSCE 

Dr. Pines is the Director of the GW Center for Healthcare Innovation and Policy Research in the George Washington (GW) University School of Medicine & Health Sciences and a Professor of Health Policy and Management at GW Milken Institute School of Public Health (MISPH).  Dr. Pines is the Principal Investigator for Urgent Matters, a program that disseminates information on best practices in emergency care. Dr. Pines is a board-certified emergency physician practicing at GW Hospital with extensive experience in quality improvement, patient safety, operations research, and clinical epidemiology. Dr. Pines has served as a Senior Advisor at the Center for Medicare and Medicaid Services Innovation Center, and a consultant to the National Quality Forum on patient safety and emergency care. He co-authored an Institute of Medicine Report on sustainable models for emergency preparedness funding.

Dr. Pines holds a B.A. in the Biological Basis of Behavior and a Masters of Science in Clinical Epidemiology from University of Pennsylvania and an MD and a Masters in Business Administration from Georgetown University. He completed a residency in emergency medicine at the University of Virginia Health Sciences Center and a fellowship in research at Penn. Prior to coming to GW in 2010, Dr. Pines served on the faculty at the University of Pennsylvania School of Medicine for 5 ½ years.

Dr. Pines has been awarded funding from multiple organizations including the Agency for Health Care Research and Quality, GW Hospital, Universal Health Services, Inc., the Robert Wood Johnson Foundation, the National Institutes of Health, the Department of Homeland Security, the Centers for Medicare and Medicaid Services, Emergency Medicine Foundation, American College of Emergency Physicians, American Geriatrics Society, the Institute on Aging, the Thomas McCabe fund, the University Research Foundation at Penn, the National Priorities Partnership on Aging, Boehringer-Ingelheim and Abbott Point-of-Care.

He is author on more than 200 peer-reviewed publications and has published several books: Visual Diagnosis in Emergency and Critical Care Medicine (2006, 2011), Evidence-Based Emergency Care: Diagnostic Testing and Clinical Decision Rules (2008, 2013), Emergency Care and the Public’s Health (2014), and Value-Based Approaches in Acute and Emergency Care (2017). Dr. Pines is currently working on a book titled A Mind for Medicine: Evidence-Based Approches to Learning and Peak Clinical Performance. He has contributed to TIME magazine,, Emergency Physicians’ Monthly, Foreign Policy Magazine, and the Wall Street Journal.

Contact Dr. Pines

Caitlin Carter, MPH Research Associate, Program Manager

Caitlin Carter is a Research Program Associate at George Washington University. She works for the School of Medicine and Health Sciences in the GW Center for Healthcare Innovation and Policy Research (GW-CHIPR). Ms. Carter has a B.S. in Psychology from the University of Maryland College Park and a Master of Public Health from the George Washington University Milken Institute School of Public Health, with a focus in Global Health and Communications. She currently serves as the Program Manager for Urgent Matters. She also assists in program management and FOAM dissemination for CHIPR and the Criminal Justice Health Initiative. Ms. Carter also provides qualitative research subject matter expertise for various emergency medicine focused research projects at the center. She previously worked as a Research Assistant at the George Washington University Biostatistics Center on several pregnancy and diabetes related clinical research trials.

Contact Caitlin Carter

Ameer Khalek Research Assistant

Ameer is the Research Assistant in the GW Center for Healthcare Innovation and Policy Research in the GW School of Medicine & Health Sciences. Ameer is a second year graduate student pursuing a Master of Public Health at the Milken Institute School of Public Health. He is currently the Administrative Editor for the Journal of Physical Activity & Health. Prior to joining the Urgent Matters team, Ameer was a Research Assistant for the Department of Prevention & Community Health. He holds a BS from GW, and has spent three years as an EMS Supervisor for the GW Emergency Medical Response Group.


Contact Ameer Khalek