GW Occupational Health Program Banner

Welcome to the GW Occupational Health (OH) Program provided by the GW Medical Faculty Associates (MFA). The MFA is the physician group practice affiliated with GW that provides a full scope of patient care services and serves as faculty in the School of Medicine and Health Sciences. This program will provide support for the ongoing health and safety of employees during the campus re-opening in the face of the COVID-19 pandemic.

How to contact us

You may reach us 24 hours a day, 7 days a week at 202-677-6230.
Email: gwuocchealth@mfa.gwu.edu

Frequently Asked Questions (FAQs)

  • Stay home and enter isolation
  • Notify your supervisor that you are sick and will not be reporting for work according to your usual policies.
  • Call GW Occupational Health at 202-677-6230. The phone is answered 24/7.
  • You will be assessed for symptoms and if needed, further care will be provided.
  • Stay home
  • Notify your supervisor that you are sick and will not be reporting for work according to your usual policies.
  • Call GW Occupational health at 202-677-6230. We will assess your symptoms and determine if you need a COVID19 test or other care.

Yes. However you must still call OH if you have a positive COVID19 test. GW OH is the only office that can clear you to return to campus when your isolation period is over or when you are better. You may be asked to provide OH with information from your primary care doctor. We will review these procedures with you when you call.

If you are scheduled for a tele-health appointment, you will be given information on how to register as a patient in the MFA. GWOH uses a private and secure Zoom platform that will allow you to meet with the provider from your computer or mobile device.

You should prepare to discuss the details of your symptoms and when they started. You should be prepared to answer questions about any past medical history, allergies, and all medications that you are taking. Writing this information down, with any questions you have for the provider ahead of time is a good idea.

The following tips will help avoid any technical difficulties:

  • Review Zoom Telehealth Patient Guide
  • 30 minutes before your appointment, you will receive a link via text or email to complete your registration.
  • You have to complete the registration to receive the link to launch your Zoom telehealth appointment.
  • Find a private location with good lighting
  • Test your web-cam, microphone and speakers ahead of time
  • If using a mobile device, make sure it is fully charged
  • Make sure you have a reliable internet connection. In general a wired internet connection is more reliable than WiFi or cellular service.

You will not be charged for the COVID-19 surveillance testing performed by the public health laboratory at GW. If your COVID-19 test is positive and you have symptoms, an initial tele-health visit with a provider in Occupational Health will be covered by the University with no charge to you or your insurance. However, if it is determined you need additional medical care beyond that, your insurance will be billed under the standard procedures used for all patients in the MFA. You may have deductibles or co-pays depending on your insurance plan. You will not be charged for follow up calls to clear you for return to campus or for calling Occupational Health with other questions.

Occupational Health will follow the MFA privacy policies which can be found at https://www.gwdocs.com/patients-visitors/notice-of-privacy-practices/. For the COVID 19 related procedures, we will share with the University if you are cleared to return to campus or not, without any other details of your care.

If you have no symptoms or mild symptoms, and feel well enough, you may be able to work from home if you are in a job that allows that. You should first discuss this with your supervisor.

The Department of Health is notified of the name of every person with a positive COVID-19 test so they can follow up with your close contacts to help contain spread of the virus. The Campus COVID Support Team (CCST) is a group at GW who will assist them for GW staff, faculty and students. You will be called to learn about your close contacts on campus so they can get tested or monitored for symptoms. They will also determine where you have spent time on campus so that those spaces can receive special cleaning.

You are placed in ISOLATION when you have a positive COVID-19 test or have illness highly suggestive of a COVID-19 infection. You are placed in QUARANTINE if you have been exposed by close contact with a person known to be COVID-19 positive. The instructions to stay home, wear a mask and socially distance however are essentially the same.

You will be in ISOLATION for 10 days starting when your COVID-19 test was positive. If you develop symptoms, it will be at least 10 days from when your symptoms first started. You must be well with no fever or significant respiratory symptoms for at least 24 hours before you are cleared to end isolation and can return to campus. These criteria may change as guidance from the CDC is updated.

If you are placed in QUARANTINE it will last for 14 days from when you were exposed. Even if you have a negative COVID-19 test, you still must remain in quarantine for 14 days.

You can visit the GW Well-being Website or call the GW Well–being hotline at (866) 522-8509. Through this program you can receive up to five counseling sessions. You can also contact us at Occupational Health and have a tele-health visit to assess more urgent mental health needs. If you feel very depressed or suicidal call 911, go to the nearest hospital emergency department or call the National Suicide Prevention Lifeline at 1-800-273-8255

At this time, pets are not felt to be important sources for the spread of COVID 19. However, there are reports of dogs and cats catching COVID 19 after close contact with people who are infected. If you are positive for COVID 19, high risk activities with your pet are petting, snuggling, kissing and sharing a bed. The CDC has additional information on COVID 19 and pets and other animals at https://www.cdc.gov/coronavirus/2019-ncov/faq.html#Pets-and-Animals

The CDC website (https://www.cdc.gov/coronavirus/2019-ncov/index.html) has up to date and easy to understand information for many common questions related to COVID-19.

The DC Department of Health https://coronavirus.dc.gov/ has the latest on Coronavirus statistics, directives from the Mayor and other general information.

The GW COVID-19 website https://coronavirus.gwu.edu/ has the latest guidance and COVID-19 related procedures for the GW campus.

Yes. We are planning an Influenza Vaccine program for all campus community members in October. While not yet available, we are working with the University to establish other services for pre-placement job assessments, care for workplace injuries and any special testing that may be required for some jobs on campus.

The GW lab performs COVID 19 tests for all faculty and staff who are authorized to be on campus at no charge. Review the instructions on how to schedule a test. If you are not in this group of faculty and staff authorized to be on campus, you can call Occupational Health to learn about other COVID 19 testing options.

Self-Isolation Instructions

  • Stay home except to get medical care. Do not go to work, school, or public areas. Avoid using public transportation, ride-sharing, or taxis.
  • If you live alone, many grocery stores and pharmacies offer delivery. A friend or relative may also bring you the supplies you need, however they should not spend significant time in your home.
  • Prohibit visitors who do not have an essential need to be in your home.
  • As much as possible, stay in a specific room and away from other people who live in your home. Use a separate bathroom, if available. Restrict contact with pets and other animals while you are sick.
  • Wear a facemask when you are around other people (e.g., sharing a room or vehicle) or pets and before you enter a healthcare provider’s office. If you are short of breath when wearing a mask, then people who live with you should wear a face covering if they are in the same room as you.
  • Clean your hands often: wash with soap and water, at least 20 seconds, or (less preferable use an alcohol-based hand sanitizer with at least 60% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry). Wash hands especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
  • Cover your coughs and sneezes. Throw used tissues in a lined trash can and clean your hands immediately.
  • Avoid sharing personal household items such as dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people or pets in your home. After using these items, they should be washed thoroughly with soap and water.
  • Clean all “high-touch” surfaces every day with a household cleaning spray or wipe, according to the label instructions.
  • Monitor your symptoms: Seek prompt medical attention if your illness is worsening (e.g., difficulty breathing). Before seeking care, call your healthcare provider and tell them that you have, or are being evaluated for, COVID-19. Put on a facemask before you enter the facility.

These instructions are based on guidance from the CDC and the District of Columbia Department of Health.

 

How to contact us

You may reach us 24 hours a day, 7 days a week at 202-677-6230.
Email: gwuocchealth@mfa.gwu.edu