What should we do if a patient does not want to return to the clinic to obtain their SCP? Can we mail it to comply with the CoC SCP requirement?
Providing the plan by mail, electronically, or through a patient portal without discussion with the patient does not meet the standard. If the patient refuses the visit, the refusal should be documented in the patient record. if the patient wishes to receive the plan but is not willing or able to come in for a visit the plan should be discussed with the patient by phone prior to delivery.