Webinar - Financial Navigation

Thursday, March 25, 2021 - 1:00pm

The financial burden of cancer treatment, also known as financial toxicity, affects people diagnosed with cancer and their families. As part of ongoing professional development for cancer patient navigators, The George Washington University (GW) Cancer Center invites you to watch the recording of this webinar on financial navigation. You will gain knowledge about financial toxicity through case studies and real life examples and walk away with resources and tools to address financial challenges for people affected by cancer. 

Learning Objectives:

  • Define financial toxicity and its impact on patient wellness
  • Describe the components of financial navigation
  • Identify resources to meet patient financial challenges
  • Access sample evaluation tools to show value of financial navigation in practice



Clara Lambert, BBA, OPN-CG is the Director of Financial Navigation at TailorMed. To prepare for this position, she spent a number of years working as a financial navigator in Michigan and Illinois hospital systems and Bhorade Cancer Center at Advocate Good Samaritan Hospital. In addition, she helped to pioneer a nationally recognized Financial Navigation program at the Cowell Family Cancer Center in Traverse City, Michigan and joined a task force with a goal to implement financial navigation technology throughout the Advocate Aurora healthcare system.  

Clara has been influential in the development of the role of financial navigator at her cancer centers, hospital systems, and nationwide. She was recognized in 2019 by Academy of Oncology Nurse and Patient Navigators Leadership Council (AONN+) Award: Putting Evidence into Practice. She is the past chair of Association of Community Cancer Centers (ACCC) Financial Advocacy Network (FAN) Advisory Committee (2018-2019). 

Clara has a background in insurance verification, financial counseling, and many other aspects of the healthcare revenue cycle. Financial toxicity is an important topic to Clara and she has been able to use her personal experiences, along with her background in healthcare to connect with the patients and caregivers to streamline the financial navigation process for everyone.