Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals

Description: 

The Joint Commission developed Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals to inspire hospitals to integrate concepts from the fields of communication, cultural competence, and patient- and family-centered care into their organizations. This monograph provides methods for hospitals to begin or improve upon their efforts to ensure that all patients receive the same high quality care. 

Publication Year: 
2010-01-01 00:00:00
Format(s): 
Guidelines and recommendations
Resource(s) on...: 
Collaboration/Engagement - Stakeholders
Cultural competency
Health disparities/equity
Policy, systems and environmental change
Professional development
Publishing Organization(s): 
Other - Commissions
Publisher Location(s): 
National
Target Location(s): 
National
Target Population(s): 
Providers